Account Suspension
- What may cause an account to be suspended?
- Why does TNG eWallet allow only one account per user?
- What if someone pretends to be me and uses edited documents to apply for TNG eWallet account?
- Can TNG eWallet suspend an account without proper reason and evidence?
- Why sometimes TNG eWallet does not share the reason for a suspension with the account owner?
- Why can’t TNG eWallet share the reason for a suspension in public?
- What security checks happen before an account is suspended?
- What happens to my money when my account is suspended?
- How long does an investigation take, and when can I regain access to my account?
- Is account suspension allowed under the law?