As a licensed e-money issuer regulated by Bank Negara Malaysia (BNM), TNG Digital is required to carry out customer checks and monitor account activity in line with BNM’s E-Money Policy Document and Anti Money Laundering and Counter Financing of Terrorism guidelines.
If we have evidence that the information or activity on the account does not follow regulatory requirements, we will need to temporarily suspend the account for further investigation. This is done to protect users, and safeguard the platform from fraud, scams, and misuse.