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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. TNG eWallet
  4. Account Management

Account Management

  • Can I cash out from my Touch 'n Go eWallet account?
  • Can I change my mobile number?
  • Can I update my name and MyKad/Passport number?
  • Do I need to create a TNG eWallet 6-digit PIN?
  • How can I change my 6-digit pin from my Touch 'n Go eWallet account?
  • How can I terminate a deceased family member’s TNG eWallet account?
  • How many accounts can I register?
  • How to view eWallet balance display at App homepage?
  • If I am a foreigner, can I register for a Touch 'n Go eWallet account?
  • Once I have registered, can I change my personal details?
  • What do I need to do if I forget / want to change my Security Questions?
  • What do I need to do if I forgot my 6-digit PIN or my account has been suspended ?
  • What is a strong 6-Digit PIN?
  • What is ‘OTP’?
  • What should I do if I receive a reminder to strengthen my 6-digit PIN when making payments?
  • What should I do if my new 6-Digit PIN is not acceptable?
  • Why am I getting notifications to update/strengthen my 6-digit PIN?
  • Why I did not receive the OTP?
  • [Android] How can I terminate my Touch 'n Go eWallet account?
  • [Android] I am unable to login what should I do?
  • [Android] Why I can't register to Touch 'n Go eWallet account?
  • [iOS] How can I terminate my Touch 'n Go eWallet account?
  • [iOS] I am unable to login what should I do?
  • [iOS] Why I can't register to TNG eWallet account?
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