Account Management
- Where can I find my TNG eWallet account number?
- What should I do if my new 6-Digit PIN is not acceptable?
- What should I do if I receive a reminder to strengthen my 6-digit PIN when making payments?
- What is a strong 6-Digit PIN?
- Why am I getting notifications to update/strengthen my 6-digit PIN?
- How do I change balance display at App homepage?
- How many accounts can I register?
- Once I have registered, can I change my personal details?
- [Android] Why I can't register to Touch 'n Go eWallet account?
- [iOS] Why I can't register to Touch 'n Go eWallet account?
- If I am a foreigner, can I register for a Touch 'n Go eWallet account?
- Do I need to create a Touch 'n Go eWallet 6-digit PIN?
- [Android] I am unable to login what should I do?
- [iOS] I am unable to login what should I do?
- How can I change my 6-digit pin from my Touch 'n Go eWallet account?
- What do I need to do if I forgot my 6-digit PIN or my account has been suspended ?
- Can I change my mobile number?
- What is ‘OTP’?
- Why I did not receive the OTP?
- Can I cash out from my Touch 'n Go eWallet account?
- What do I need to do if I forget / want to change my Security Questions?
- How can I terminate my Touch 'n Go eWallet account?
- How can I terminate a deceased family member’s Touch ‘n Go eWallet account?