To terminate a deceased family member’s TNG eWallet account, we'll need you to provide documentation to confirm that you're an immediate family member or executor of the account holder.
- Relationship with account owner
- Certified true copy of either a grant of probate or letter of administration by the deceased successor(s)
- Executor or administrator’s bank account number
- Executor or administrator’s bank name
- Certified true copy of the administrator or executor’s NRIC
- Certified true copy of the death certificate
Upon completion of all required documents above, kindly proceed to submit the request here or please reach out to us via the T@ngo Live Chat on the TNG eWallet apps. Refer submission guide at https://youtu.be/eAStXLbiqvY