Yes, effective 20 Dec 2024, Account Verification is mandatory for all TNG eWallet users. Completing the eKYC process unlocks several benefits, including an increased wallet size, TapSecure (a one-tap approval feature for more secure transactions), the ability to transfer funds, and protection through our Unauthorised Transaction Report policy.
Verifying your account is also a regulatory requirement in line with Bank Negara Malaysia’s guidelines on Anti-Money Laundering and Counter Financing of Terrorism (AML/CFT).
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