A user can verify his or her eWallet account by tapping on ‘Not Verified’ in the profile page of the app.
- For Malaysian, you’re able to use either MyKad or MyTentera for eKYC
- For Malaysian Permanent Resident and other nationality, please use your passport
In addition, we will also verify you with your selfie.
TNGD requires proof of identity as part of Account Verification (eKYC) requirements to authenticate and validate the identity of our users. This can also prevent the risk of identity theft.
Step 1: Go to "Profile" icon from App homepage (Top right).
Step 2: Click on "Not Verified" next to your profile picture
Step 3: Click "Verify Account"
Step 4: Choose your ID Type
Step 5: Take front of your ID photo
Step 6: Take your own selfie
Step 7: Verify your account details : Name, ID Number, Date of Birth
Step 8: Your account verification will be approved instantly if all checks pass; otherwise, it will go for manual review, which may take longer.