A user can verify his or her eWallet account by tapping on ‘Not Verified’ in the profile page of the app.
- For Malaysian, you’re able to use either MyKad or MyTentera for eKYC
- For Malaysian Permanent Resident and other nationality, please use your passport
In addition, we will also verify you with your selfie.
TNGD requires proof of identity as part of Account Verification (eKYC) requirements to authenticate and validate the identity of our users. This can also prevent the risk of identity theft.
Step 1: Go to App homepage.
Step 2: Auto-verification pop up will appear.
Step 3: Click "Verify Now"
Step 4: Input 6-digit pincode.
Step 5: Click "Verify Now"
Step 6: Take photo of the physical ID.
Step 7: Upload Selfie for verification.
Step 8: Verify your account details: Name, ID Number, Date of Birth
Step 9: Your account verification will be approved instantly if all details have been passed; otherwise, it will go for manual review, which may take longer.