For TNG RFID Tag purchased at any of our appointed and authorized Fitment Centre, you may visit the Fitment Centre for replacement of your TNG RFID Tag to be carried out, if necessary.
For self-fitment TNG RFID Tag (i.e. purchased from Touch ‘n Go eWallet, TNG Flagship stores, or any of our partner retailers), you may contact TNG as below:
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Live Chat |
Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Careline |
8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Webform |
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TNG Card Information & Transactions |
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Refund for TNG Card |
Follow these steps to request for a replacement of TNG RFID Tag on TNG RFID Portal.
- Log in to your TNG RFID Portal account
- Go to My TNG RFID and select My Vehicle
- Go to Actions and select Request replacement tag
- Fill in your details accordingly.