The toll fare will be deducted from your TNG eWallet balance even though the vehicle is being used by the new owner. Touch 'n Go will not compensate the deducted toll fare if the customer failed to request Touch 'n Go Careline to terminate his/her TNG RFID Tag.
Please contact TNG Careline or visit TNG RFID Portal for self-service termination.
| Live Chat | Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ and Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| careline@touchngo.com.my | |
| Careline | +603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| www.facebook.com/MyTouchnGo | |
| www.twitter.com/MyTouchnGo | |
| e-Customer Services | https://www.touchngo.com.my/customer-service/eservices/ |
| TNG Card Information & Transactions | https://tngportal.touchngo.com.my/ |
| Refund for TNG Card |
https://www.touchngo.com.my/erefund/ **Refund will be refunded within 30 days |
| Walk in |
TNG Hub - Bangsar South Address : Ground Floor, Tower 6, Avenue 5, The Horizon Bangsar South. Business Hour : 9am to 5pm ,Mondays to Fridays |