No. The TNG RFID Tag is unique to the registered customer and vehicle. If you no longer wish to use the TNG RFID Tag or have sold off the vehicle, you are required to terminate the TNG RFID Tag by contacting Touch ‘n Go Careline.
You can contact us as per the below details:
| Live Chat | Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ and Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| careline@touchngo.com.my | |
| Careline | +603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| www.facebook.com/MyTouchnGo | |
| www.twitter.com/MyTouchnGo | |
| e-Customer Service | customerservice.touchngo.com.my/eservices/ |
| TNG Card Information & Transactions | https://tngportal.touchngo.com.my/ |
| Refund for TNG Card |
https://www.touchngo.com.my/erefund/ **Refund will be refunded within 30 days |
| Walk in |
TNG Hub - Bangsar South Address: Ground Floor, Tower 6, Avenue 5, The Horizon Bangsar South. Business Hour: 9am to 5pm, Mondays to Fridays |