Policy Servicing
- Can I cancel my certificate of insurance for CI Insure?
- What is the termination clause applicable to my certificate of insurance for CI Insure?
- Can the Master Policyholder cancel the policy which results in the cancellation of my certificate of insurance?
- Why is my certificate lapsed?
- If my certificate of insurance of CI Insure has lapsed, can I reinstate it?
- Why is my Touch ‘n Go eWallet account being deducted for premium of CI Insure?
- Will I receive any reminders for my premium payment?
- Will I receive any notification upon successful charging of premium?
- What do I need to do if there are changes to my personal details?
- Can I change from monthly to yearly payment mode or vice versa?
- Can I change my plan (upgrade or downgrade) during the coverage period?
- Where can I get further information?