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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. TNG eWallet
  4. eWallet Reload
  5. Convenience Fee

Convenience Fee

  • Why was I charged a convenience fee when reloading TNG eWallet?
  • What are the convenience fee rates for TNG eWallet?
  • Are there exemptions to the convenience fee for TNG eWallet reloads?
  • How can I reload to Touch ‘n Go eWallet without having to pay for Convenience fee?
  • What happen to the RM1,000 monthly quota for credit card reloads into the eWallet’s Transferable Balance?
  • What if I still have Non-Transferable balance in Touch ‘n Go eWallet account from previous credit card reload? How do I spend it?
  • How does convenience fee work?
  • Is the convenience fee refundable?