A convenience fee is charged based on the type of card used and the reload amount. Below are the applicable rates:
| Reload Channel | Convenience Fee |
| Credit card (Malaysian bank) | 1% of the reload amount |
| Credit card (non-Malaysian bank) | Up to 2.6% of the reload amount |
| Debit card (Malaysian bank) | No fee |
| Debit card (non-Malaysian bank) | Up to 2.6% of the reload amount |
| Reload PIN | 1% of the reload amount or the converted amount from Non-Transferrable Balance |