Is the convenience fee refundable? 15 September 2026 04:03 Updated No, it is not. Related articles How does convenience fee work? Why was I charged a convenience fee when reloading TNG eWallet? How can I reload to TNG eWallet without having to pay for Convenience fee? What are the convenience fee rates for TNG eWallet? Are there exemptions to the convenience fee for TNG eWallet reloads?