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  2. Frequently Asked Questions (FAQ)
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Articles in this section

  • Can I change my mobile number?
  • What is ‘OTP’?
  • Do I need to create a Touch ‘n Go eWallet 6-digit PIN?
  • What do I need to do if I forgot my 6-digit PIN or if my account has been suspended ?
  • I’ve keyed in my mobile number but I did not receive the OTP.
  • What do I need to do if I forget / want to change my Security Questions?
  • Once I have registered, can I change my personal details?
  • How many accounts can I register?
  • If I am a foreigner, can I register for a Touch ‘n Go eWallet account?
  • How can I change my 6-digit pin from my Touch ‘n Go eWallet account?
See more

What is ‘OTP’?

  • 15 October 2019 11:09
  • Updated

OTP is One Time Password that is valid for one transaction only.

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