Touch 'n Go eWallet Help Centre Help Centre home page
Home Features Mobility Promotions Merchants Business
Sign in
Melayu (Malaysia)
Touchngo Logo TNGD Logo
Sign in
  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. SOS Balance

SOS Balance

  • What is TNG eWallet SOS Balance?
  • Where can I access SOS Balance feature?
  • How do I enable TNG eWallet SOS Balance feature?
  • How do I qualify for TNG eWallet's SOS Balance?
  • I am eligible for SOS Balance, but SOS Balance did not work when I passed through a toll. Why?
  • How does TNG eWallet SOS Balance work at tolls?
  • Do you need to pay to use TNG eWallet SOS Balance?
  • Is there a limit to the number of vehicles per eligible SOS Balance user?
  • How do I check if I have an outstanding TNG eWallet SOS Balance?
  • How do I settle my outstanding amount with TNG eWallet SOS Balance?
  • What happens if I do not clear the outstanding SOS Balance amount within 24 hours?
  • Which toll locations are enabled with the SOS Balance feature?
  • What happens if I have an outstanding SOS Balance of RM50, but I only reload RM30? Will I still be able to use SOS Balance?
  • What if a fee was incorrectly deducted from my TNG eWallet balance when clearing my outstanding SOS Balance?
Melayu (Malaysia)
Copyright @ 2019 TNG Digital Sdn Bhd - Company No: 201701042478 (1256651-M). All rights reserved.

User Terms & Conditions  |  Website Terms & Conditions   |  Privacy Policy   |  About us   |  Product Disclosure Sheet   |  In The News   |  FAQ

Coat of arms of Malaysia Bank Negara Malaysia Lembaga Lebuhraya Malaysia Financial Markets Ombudsman Service

Copyright ©2021 Touch 'n Go Sdn Bhd [406400-X]. All rights reserved.

Whistleblowing Policy Anti Bribery and Corruption Policy Terms & Conditions Privacy Policy Customer Service Charter Fees & Charges