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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Soundbox TransferMate

Soundbox TransferMate

  • What is the difference between TNG eWallet Soundbox Pocket and TNG eWallet TransferMATE?
  • What is TNG eWallet Soundbox TransferMATE?
  • Where can I purchase the TNG eWallet Soundbox TransferMATE?
  • Can I purchase the TNG eWallet Soundbox TransferMATE as a gift for someone else?
  • How long does it take for my TNG eWallet Soundbox TransferMATE order to arrive? Can I track its delivery status?
  • How many TNG eWallet Soundbox TransferMATE can I purchase at a time?
  • Can I make any changes to the purchased items once my order has been confirmed or cancel the order after I have made the purchase?
  • What’s included in the packaging of the TNG eWallet Soundbox TransferMATE?
  • Why do I still need to activate the TNG eWallet Soundbox TransferMATE when it already comes with a QR code for my eWallet account?
  • How to activate your Soundbox TransferMATE?
  • How do I set or change the language on the TNG eWallet Soundbox TransferMATE?
  • Can I use my own SIM card for the TNG eWallet Soundbox TransferMATE?
  • What should I do if the SIM card in my TNG eWallet Soundbox TransferMATE isn’t connecting?
  • Will the TNG eWallet Soundbox TransferMATE notify me of pending or failed transfers?
  • Can I replay the last transaction on my TNG eWallet Soundbox TransferMATE?
  • Does the TNG eWallet Soundbox TransferMATE come with a warranty?
  • What does the warranty cover?
  • How do I claim my Soundbox warranty?
  • What does the yearly renewal fee cover? And what will happen if I don’t pay the yearly renewal fee?
  • How do I cancel my Soundbox service or stop the yearly renewal fee from being automatically deducted from my eWallet balance?
  • "What should I do if my TNG eWallet Soundbox TransferMATE arrives damaged?
  • What is the charging time?
  • Can I use my own cable and adapter for TNG eWallet Soundbox TransferMate charging? Is there a wattage limit?
  • Can I charge the TNG eWallet Soundbox TransferMate overnight?
  • What are the Technical Specifications?
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