If your Soundbox TransferMATE isn’t connecting, try the following steps:
- Turn your Soundbox TransferMATE off and on again
- Check that the SIM card is inserted correctly and securely
- Ensure you’re in an area with good network reception.
If the issue continues, please reach out to our partner’s helpdesk for further assistance.
Contact number: 04-2022 123
Operation hours: 9am to 6pm, Monday to Friday
Email: operation@infinitepay.com.my
Whatsapp: +6012 944 4482 (Text only)