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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. e-Mas

e-Mas

  • What is e-Mas?
  • Am I eligible to invest via e-Mas?
  • Can foreigners invest via e-Mas?
  • What are the benefits of investing in Gold?
  • What is the minimum purchase and selling amount for each gold investment transaction?
  • How do I check my current gold investment value if I sell my gold at the market rate?
  • How do I know if I’m earning from my gold investment?
  • Why is the gold price in my app static?
  • What time can I purchase and sell gold investment through TNG eWallet?
  • Are there any fees & charges for purchasing and selling of gold investment through TNG eWallet?
  • What is the purchase and selling price of gold investment and who determines it?
  • Where can I view the prevailing purchase and selling gold price?
  • What should I understand and agree to before purchasing or selling gold investment?
  • Is gold investment principally protected?
  • Will I be earning interest from gold investment?
  • Is gold investment protected by Perbadanan Insurans Deposit Malaysia (PIDM)?
  • How do I purchase gold?
  • What happens if there are insufficient eWallet balances when purchasing gold?
  • How do I sell my gold?
  • Other than eWallet, can the proceeds from selling of gold investment be credited into my bank account or credit card?
  • How long does it take for the proceeds from selling gold to be credited into my eWallet?
  • Can I transfer my gold investment balance on e-Mas to my family and friends?
  • What is the maximum gold investment value on e-Mas that I can transfer?
  • Can I refund or reverse my successful e-Mas gold transfer?
  • Can I convert my digital gold value into physical gold?
  • What is the purity of the gold that I am purchasing from e-Mas?
  • Who do I contact should I need help?
  • Is the e-Mas digital gold investment Shariah-compliant?
  • What other disclaimers that I should take note?
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