Who should I call if I encounter system or payment failure? 14 May 2026 01:34 Updated You may proceed to call us at 03-5022 3888 or ask your question via our Chatbot. Related articles Who should I call if I encounter system or payment failure? I have activated Quick Payment, however my transaction failed. Why? Why can’t I get my quotation? If I do not have sufficient eWallet balance, will my payment go through? What happens if my eWallet balance is insufficient during payment processing?