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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. CarInsure
  4. Insurance Purchase / Quotation / e-Policy/ Claim

Insurance Purchase / Quotation / e-Policy/ Claim

  • How do I make endorsements, cancellations, and changes to my insurance policy/takaful certificate once I have purchased it from the Touch 'n Go eWallet?
  • How do I make a claim or get updates on my claims?
  • What type of vehicles can be covered under this Comprehensive Car Insurance/Takaful?
  • What is the duration of the insurance/takaful coverage period renew with Touch 'n Go eWallet?
  • How do I receive my policy/certificate documents after I renew my car insurance/takaful?
  • Am I able to purchase add-ons to my car insurance policy/takaful certificate?
  • Can I purchase car insurance/takaful and roadtax for more than 1 vehicle?
  • When I purchase multiple Car Insurance/Takaful, where will the e-policy/e-certificate go to?
  • Why can’t I get my quotation?
  • Does CarInsure by Touch 'n Go eWallet provide motor takaful product?
  • Why can’t I get my insurance policy/takaful certificate?
  • What will my personal data be used for?
  • What platforms can I purchase Car Insurance/Takaful from Touch 'n Go eWallet?
  • My car variant doesn’t match, what can I do?
  • Are there any hidden charges?
  • Why is the total amount payable displayed in my e-policy different from the amount I paid in Touch ‘n Go eWallet?
Melayu (Malaysia)
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