Who should I call if I encounter system or payment failure? 14 May 2026 02:44 Updated You may proceed to call us at 03-5022 3888 or ask your question via our Chatbot. Related articles What payment option(s) are available? Who should I call if I encounter system or payment failure? If I do not have sufficient eWallet balance, will my payment go through? How do I receive my policy/certificate documents after I renew my car insurance/takaful? Why can’t I get my quotation?