For smooth cashless admission or reimbursement claim experience, kindly ensure you do not have any unpaid premium and your eWallet has sufficient balance at all times for successful charging of premium during the grace period. In the event that your premium due amount remains unpaid, you may not allow to request cashless admission facility or submit a reimbursement claim.
Articles in this section
- What is the claims process for a non-AIA panel hospital?
- How do I make a claim for Medical plan?
- What are the documents required to support a Medical claim?
- What is the maximum cut-off time for me to submit a reimbursement claim?
- How long do I have to wait to get my reimbursement claim?
- Can I submit a medical report from another country?
- What happens if I passed away during the coverage period?
- Why am I not allowed to request cashless admission facility or submit a reimbursement claim?
- What if my Guarantee Letter is not approved by AIA?
- What is Guarantee Letter?