Currently, cash out feature is not available in our basic Touch 'n Go eWallet. However, you can do so from the new Go+ feature and DuitNow Transfer.
To learn more, please refer to article
How do I Cash Out from my GO+?
How do I transfer money from my Touch ‘n Go eWallet to my internet banking account?
Below are related articles that might be useful for you :
Is there a minimum and maximum Cash Out amount?
What does it mean to Cash Out; and are there any fees or charges to do so?