Vouchers purchased are non-refundable and non-exchangable.
Thank you for your understanding. For more information, refer to our Terms & Conditions.
Articles in this section
- Where can I check the balance of TnGD Points?
- How to know which items can pay with TnGD Points?
- Why I cannot buy with points while my TnGD Points is sufficient?
- Can I partially pay with TnGD Points, and the rest with other payment method?
- I have submitted support ticket for A+ Rewards, how do i track it?
- I have an issue with A+ rewards voucher, what should I do?
- What should I do if I did not receive the voucher after making the purchase?
- What happens if I was charged twice or more?
- Can I apply for a refund of my purchased vouchers?
- ZUS Coffee voucher: Why I can't redeem the voucher?