I have RM2 in my Touch 'n Go eWallet and RM1 in my Touch ‘n Go Charm. If the toll fare is RM3, can I pass through the toll?

No, because the balance in the Touch ‘n Go Charm and the Touch ’n Go eWallet are separate and not interchangeable. Toll fare deductions can only be done from one source of fund at a time and thus, you will not be able to pass through the toll if you have an insufficient balance in either mode of payment you choose to use.

You would either need to reload your Touch 'n Go eWallet or charm.

For a seamless drive, we highly recommend that users consider

1. Always keeping some balance in your Touch ‘n Go Charm
2. Turning on the Auto Reload feature in your Touch ’n Go eWalle