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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Touch ‘n Go Charm
  4. Touch ‘n Go Charm Balance

Touch ‘n Go Charm Balance

  • How often is the balance of my linked Touch ‘n Go Charm updated in the TNG eWallet?
  • What do I do if my Touch ’n Go Charm was not reloaded successfully via TNG eWallet but the fund has been deducted from my TNG eWallet?
  • I have RM2 in my Touch 'n Go eWallet and RM1 in my Touch ‘n Go Charm. If the toll fare is RM3, can I pass through the toll?
  • What do I do if I suspect there is a double deduction (both Touch ‘n Go Charm and TNG eWallet balances are deducted at the same toll)?