You can raise questions for charm related enquiries using the below contact support whereas for TNG eWallet enquiries please raise via Chatbot.
You can also get in touch with Touch ‘n Go customer support team via:
| Live Chat | Touch ‘n Go Corporate Website or Visit https://www.touchngo.com.my/ and Click “Chat with us” icon at bottom right 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| careline@touchngo.com.my | |
| Careline | +603 2714 8888 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| www.facebook.com/MyTouchnGo | |
| www.twitter.com/MyTouchnGo | |
| TNG Charm Information & Transactions | https://tngportal.touchngo.com.my/ |
| Refund for TNG Charm |
https://www.touchngo.com.my/erefund/ **Refund will be refunded within 30 days |
| Walk in |
TNG Hub - Bangsar South Address: Ground Floor, Tower 6, Avenue 5, The Horizon Bangsar South. Business Hour: 9am to 5pm, Mondays to Fridays |