Policy Servicing & Claims
- What do I need to do if there are changes to my personal details?
- Can I change my travel date(s) after I received my SafeTrip policy?
- Can I change my travel destination(s) after I received my SafeTrip policy?
- Can I nominate a beneficiary?
- How do I perform a claim for SafeTrip?
- How can I claim for Loss or Damage of Baggage and Personal Effects?
- What are the documents required to support a claim?
- When do I have to notify AIA of a claim?
- Can I submit a laboratory confirmation or medical report from another country for a claim?
- Where can I get further information?