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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. EV Charging

EV Charging

Charge up anytime, anywhere in Malaysia and Singapore

  • What is TNG eWallet EV Charging and how does it work?
  • What can I do if the charging session does not start?
  • The charging session stopped unexpectedly. What can I do?
  • My vehicle is not connecting to the charger even when the charger gun is attached correctly. What should I do?
  • I am unable to stop the charge session from EV Charging mini program. What should I do?
  • What should I do if EV Charging mini program doesn't show nearby charging stations?
  • Why am I unable to find my location within EV Charging mini program?
  • How can I report a problem with a charging station through the app?
  • Why my TNG eWallet deducted at the start of a charge session?
  • How do I resolve a payment failure on EV Charging mini program?
  • What are "idle fees" and why was I billed for it?
  • Where can I view my past charge sessions?