Your My50 Essentials: Beyond the Basics
- I have successfully renewed My50 pass through Travel Pass and the amount has been deducted from my eWallet but I don’t see any active My50 under My Passes. What should I do?
- Can I still buy the My50 Pass at Rapid KL Customer Service Offices or any active Rapid KL bus hubs?
- Can I transfer my My50 Pass on TNG eWallet to another card?
- Can I transfer my My50 Pass purchased on TNG eWallet to someone else?
- Can I link my family member’s My50 Pass to TNG eWallet?
- Can I continue using the My50 Pass if I change phones?
- Do I need to maintain a minimum balance on my enhanced Touch ‘n Go Card while using the My50 Pass?
- What should I do if I can’t enter the station even though I have a valid My50 Pass?
- When should I renew my My50 Pass on TNG eWallet?
- Can I get a refund if I cancel my My50 pass on TNG eWallet?
- What if my My50 Pass or Touch ‘n Go Card gets lost or stolen?
- Will my My50 Pass still work if I lose my internet connection?
- Can I use my enhanced Touch ‘n Go Card for tolls and parking after linking My50?
- Can I use my Touch ‘n Go Charm for My50 Pass?
- Are MyCity and MyTourist passes available on Travel Pass?