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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Insurance
  4. Med Insure
  5. Personal Medical Case Management (PMCM) Service

Personal Medical Case Management (PMCM) Service

  • What is Personal Medical Case Management (PMCM) service?
  • Who is Teladoc Health?
  • What are the covered medical conditions under the PMCM service?
  • How does PMCM differ from second medical opinion?
  • Who is Physician Case Manager(s)?
  • Who will benefit from PMCM service?
  • Is there any waiting period for the PMCM service?
  • What is the end-to-end process of this PMCM service?
  • How do I submit a request for PMCM service?
  • How will my medical information and reports be obtained?
  • Do I need to pay an additional fee to activate the PMCM service?
  • Will I be referred for treatment abroad?
  • What if the treating doctor disagrees with Teladoc Health’s treatment recommendation?
  • What happens in the case of a wrong medical recommendation?
  • What are the other important terms and conditions of the PMCM service?