Teladoc Health provides a Personal Medical Case Management service to empower patients to make informed decisions and support the patients in their medical care journey. Through this service, Teladoc Health helps customers to get accurate diagnosis and select the best course of treatment, however, Teladoc Health does not treat patients directly, nor prescribe medications. The patient makes the treatment decision in consultation with the treating doctor. With that, Teladoc Health does not take on the responsibility for wrong medication recommendation or medical malpractice.
AIA General Berhad is not involved in the recommendations that are provided. The intent is for Teladoc Health to provide an independent and neutral opinion.