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Melayu (Malaysia)
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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Parking
  4. Street Parking

Street Parking

  • What is the ‘Parking’ feature?
  • At which locations can I use the ‘Parking’ feature?
  • What are the council specific rules that I should be aware of?
  • Why am I unable to view certain areas and sites?
  • How do I book a parking site?
  • Why do I need to provide my vehicle number?
  • Can I save vehicle details?
  • How do I add/remove vehicles?
  • How many vehicles can I save?
  • Do I need to share my location information?
  • Can I book a parking site without sharing my location?
  • Why is ‘Nearby Locations’ not visible?
  • For how many hours can I book a parking site?
  • Can I book a parking site for Friends/Family?
  • How is the parking fees decided?
  • Do I need to pay any fees?
  • How is the payment processed?
  • When is Parking booking confirmed?
  • Does it mean that the booking is confirmed if my wallet balance is deducted?
  • What should I do if I see a charge without a parking booking?
  • Do I have to pay for Non-Working Days/Public Holidays/Non-Operational hours?
  • Is ‘One Click Payment’ safe and secure?
  • Can I use my TNG card to pay for the parking?
  • If I use my TNG card to pay at the machine, will I be able to see the details in the app?
  • I have added my TNG card to the wallet, can I use the TNG card balance?
  • Can I view the receipt for the booking?
  • Can I get a copy of the receipt?
  • Do I need to display receipts on the car?
  • Can I see these transactions in the ‘Transaction History’ of the app?
  • Can I extend my booking from the app?
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Melayu (Malaysia)
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