Parking
Have questions regarding our parking service?
- What is the ‘Parking’ feature?
- At which locations can I use the ‘Parking’ feature?
- What are the council specific rules that I should be aware of?
- Why am I unable to view certain areas and sites?
- How do I book a parking site?
- Why do I need to provide my vehicle number?
- Can I save vehicle details?
- How do I add/remove vehicles?
- How many vehicles can I save?
- Do I need to share my location information?
- Can I book a parking site without sharing my location?
- Why is ‘Nearby Locations’ not visible?
- For how many hours can I book a parking site?
- Can I book a parking site for Friends/Family?
- How is the parking fees decided?
- Do I need to pay any fees?
- How is the payment processed?
- When is Parking booking confirmed?
- Does it mean that the booking is confirmed if my wallet balance is deducted?
- What should I do if I see a charge without a parking booking?
- Do I have to pay for Non-Working Days/Public Holidays/Non-Operational hours?
- Is ‘One Click Payment’ safe and secure?
- Can I use my TNG card to pay for the parking?
- If I use my TNG card to pay at the machine, will I be able to see the details in the app?
- I have added my TNG card to the wallet, can I use the TNG card balance?
- Can I view the receipt for the booking?
- Can I get a copy of the receipt?
- Do I need to display receipts on the car?
- Can I see these transactions in the ‘Transaction History’ of the app?
- Can I extend my booking from the app?