Touch 'n Go eWallet Help Centre Help Centre home page
Home Features Mobility Promotions Merchants Business
Sign in
Melayu (Malaysia)
Touchngo Logo TNGD Logo
Sign in
  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Touch 'n Go eWallet
  4. General Information

General Information

  • What is the Touch 'n Go eWallet?
  • What can I do with my Touch 'n Go eWallet?
  • Are the features available to all Touch 'n Go eWallet users?
  • What will happen to my account if I am not an active user?
  • [Android] I can't download / install Touch 'n Go eWallet App
  • [iOS] I can't download / install Touch 'n Go eWallet App
  • I am already a registered user on the MYTouchnGo Portal. Does that mean I automatically have a Touch 'n Go eWallet Account?
  • Does this mean I do not have to use the Touch ‘n Go Card to pay tolls, transit fares, etc.?
  • Are there any fees that I need to pay to use the Touch 'n Go eWallet?
  • Is the Touch 'n Go eWallet licensed by Bank Negara Malaysia?
  • [Android] What phones and Operating System are compatible with the app?
  • [iOS] What phones and Operating System are compatible with the app?
  • How can I view or download my transaction history?
  • Can I transfer my money to another app user via the Touch 'n Go eWallet?
  • Where can I find out more about the Touch 'n Go eWallet and any of its functions?
  • Where is the TNG card icon?
  • How do I report suspicious or fraudulent activity?
Melayu (Malaysia)
Copyright @ 2019 TNG Digital Sdn Bhd - Company No: 201701042478 (1256651-M). All rights reserved.

User Terms & Conditions  |  Website Terms & Conditions   |  Privacy Policy   |  About us   |  Product Disclosure Sheet   |  In The News   |  FAQ

Coat of arms of Malaysia Bank Negara Malaysia Lembaga Lebuhraya Malaysia Ombudsman Financial Services
Ombudsman Financial Services

Copyright ©2021 Touch 'n Go Sdn Bhd [406400-X]. All rights reserved.

Whistleblowing Policy Anti Bribery and Corruption Policy Terms & Conditions Privacy Policy Customer Service Charter Fees & Charges