Most Frequently Asked Questions
Find out what's the frequently asked questions here!
- [Account Management] [Android] - I am unable to login what should I do?
- [Account Management] [Android] - Why I can't register to Touch 'n Go eWallet account?
- [ Security and Privacy] Changing Devices for TapSecure
- [Account Management] [iOS] I am unable to login what should I do?
- [Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended?
- [Account Management] Can I change my mobile number?
- [GOpinjam] I’m trying to apply for GOpinjam (CIMB e-Zi Tunai) and I received a message that says I am not eligible for the product. Why did this happen?
- [GOpinjam] How do I apply for a loan on GOpinjam (CIMB e-Zi Tunai)?
- What is Transferable and Non-transferable in eWallet Balance?
- [GOpinjam] Who is eligible for a GOpinjam (CIMB e-Zi Tunai) application?
- [Enhanced Touch ’n Go Card] Where can I purchase the enhanced Touch ’n Go (TNG) card?
- [GO+] How long does it take for the Cash Out to be paid to my Touch ‘n Go eWallet and bank account?