Touch 'n Go eWallet Help Centre Help Centre home page
Home Features Mobility Promotions Merchants Business
Sign in
Melayu (Malaysia)
Touchngo Logo TNGD Logo
Sign in
  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Most Frequently Asked Questions

Most Frequently Asked Questions

Find out what's the frequently asked questions here!

  • [Account Management] [Android] - I am unable to login what should I do?
  • [Account Management] [Android] - Why I can't register to Touch 'n Go eWallet account?
  • [Account Management] [iOS] I am unable to login what should I do?
  • [Account Management] Can I change my mobile number?
  • [Account Management] What do I need to do if I forgot my 6-digit PIN or my account has been suspended ?
  • [TNG Card] Where can I purchase a TNG card?
  • [GOpinjam] I’m trying to apply for GOpinjam (CIMB e-Zi Tunai) and I received a message that says I am not eligible for the product. Why did this happen?
  • [GOpinjam] How do I apply for a loan on GOpinjam (CIMB e-Zi Tunai)?
  • [GO+] How long does it take for the Cash Out to be paid to my Touch ‘n Go eWallet and bank account?
  • [Enhanced Touch ’n Go Card] Where can I purchase the enhanced Touch ’n Go (TNG) card?
  • [GOpinjam] Who is eligible for a GOpinjam (CIMB e-Zi Tunai) application?
  • [GOpinjam] How do I accept the loan offer once it is approved?
  • [GOpinjam] What is GOpinjam?
Melayu (Malaysia)
Copyright @ 2019 TNG Digital Sdn Bhd - Company No: 201701042478 (1256651-M). All rights reserved.

User Terms & Conditions  |  Website Terms & Conditions   |  Privacy Policy   |  About us   |  Product Disclosure Sheet   |  In The News   |  FAQ

Coat of arms of Malaysia Bank Negara Malaysia Lembaga Lebuhraya Malaysia Ombudsman Financial Services
Ombudsman Financial Services

Copyright ©2021 Touch 'n Go Sdn Bhd [406400-X]. All rights reserved.

Whistleblowing Policy Anti Bribery and Corruption Policy Terms & Conditions Privacy Policy Customer Service Charter Fees & Charges