How do I receive my policy/certificate documents after I renew my car insurance/takaful?

Once you have successfully purchased the car insurance/takaful, you will receive the e-policy/e-certificate document via email from our insurance/takaful partner/agent within 72 hours from the date of successful purchase.

Alternatively, you can request to resend your e-policy/certificate to your email address by following the steps below:

1. Go to My Policies
2. Look for the Policy/ Certificate you wish to resend (MUST BE in the Active Status)
3. Click View Details
4. Click on E-policy and then enter your email address

(Resend e-Policy/ Certificate is not available for Etiqa)