Why can’t I get my insurance policy/takaful certificate? 07 June 2024 04:11 Updated It could be one of the following reasons: Your car is rejected by JPJ. The Insurer/Takaful Operator and/or JPJ services are in maintenance. Related articles How do I receive my policy/certificate documents after I renew my car insurance/takaful? When I purchase multiple Car Insurance/Takaful, where will the e-policy/e-certificate go to? My car variant doesn’t match, what can I do? Why is the total amount payable displayed in my e-policy different from the amount I paid in Touch ‘n Go eWallet? How do I acquire more information about insurance/takaful products listed in Touch ‘n Go eWallet?
