For Individuals: You may unlink the card from your digital profile or deactivate the digital profile via the Touch 'n Go Business Card Portal. You may also request for termination of the card to get your card balance refunded to you via our Unified Consumer Portal https://consumer.touchngo.com.my. Login by scanning the QR code at the home page using your TNG eWallet app.
- For Businesses: Administrator can terminate the card profile from the Business Portal to disable the digital profile. To get card balance refunded, cardholder must request for termination via our Unified Consumer Portal https://consumer.touchngo.com.my. Log in by scanning the QR code on the portal home page using TNG eWallet app.