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Touch 'n Go eWallet Help Centre
Frequently Asked Questions (FAQ)
TNG eWallet
General Information
System Requirements
IOS/Apple

Articles in this section

It says the app is no longer supported on this device, when I tried to use my TNG eWallet. What does this mean?
Why is TNG eWallet raising the minimum system requirements for Android now?
Which iOS versions supports the TNG eWallet app?
Will I lose my account or data if I upgrade to an iOS 15 and above device?
How do I check my iOS version?
How do I upgrade my iOS version?
My device is on iOS14 but there is no option to upgrade the software. What can I do?
How do I know if the new device I plan to upgrade to is compatible before I buy it?
Is there a deadline to when I can access my TNG eWallet account again if I'm unable to upgrade my device by 22 July 2025? Will it become dormant?
What if I don’t want to upgrade my phone? Can I get my money back?

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Which iOS versions supports the TNG eWallet app?

18 June 2026 16:00
Updated

To keep your account secure, TNG eWallet now supports devices running iOS 15 and above

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