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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Security and Privacy
  4. Cooling-Off Period
Articles in this section
  • What is Cooling-Off period?
  • Why did I get a Cooling-Off message?
  • How long will the wait last?
  • Can I skip the wait?
  • What can I do during the wait?
  • Is my money safe during the wait?

How long will the wait last?

  • 05 September 2025 07:01
  • Updated

The wait can be:

TypeTime
Small risk3- 6 hours
Medium risk12 hours
High risk24- 48 hours

You will see how long you need to wait in the message you receive.

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