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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Security and Privacy
  4. Cooling-Off Period
Articles in this section
  • What is Cooling-Off period?
  • Why did I get a Cooling-Off message?
  • How long will the wait last?
  • Can I skip the wait?
  • What can I do during the wait?
  • Is my money safe during the wait?

What can I do during the wait?

  • 22 September 2026 09:26
  • Updated

While you wait, you can: 

  • βœ… Check your transaction details.
  • βœ… Contact support if you need help.

🚫 Do not try the same transaction again β€” it might start another wait.

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Related articles

  • Can I skip the wait?
  • Is my money safe during the wait?
  • How long will the wait last?
  • What is Cooling-Off period?
  • Why did I get a Cooling-Off message?