Why are some cards greyed out and not clickable?
Why can’t I buy another My50 Pass? It says I already have passes.
It says my enhanced Touch ‘n Go Card is expiring soon — can I still use it?
I have selected a start date on Travel Pass and got a message that I already have a My50 Pass on those dates. What should I do?
It says this card has reached the maximum number of pass purchases. Why?
I still can’t buy a pass — what else could be the problem?
I got an error notification from Travel Pass after scanning my card. What should I do?
What should I do if my My50 Pass payment via Travel Pass on TNG eWallet is successful, but the card scan fails?
What if my enhanced Touch ‘n Go Card becomes faulty or unreadable after I’ve purchased My50 Pass on TNG eWallet? Can I get a refund?

Why are some cards greyed out and not clickable?

25 June 2025 01:26
Updated

Cards will appear greyed out if:

They are not an enhanced Touch ‘n Go Card, or
They are expired

Only valid cards can be used for My50 Pass purchases on Travel Pass via TNG eWallet.