Please note: if you installed your Travel eSIM before arriving at your destination, it may show 'Activating…' or 'Activation Failure'. This is completely normal.
Rest assured, your Travel eSIM is already installed.
Once you arrive and your device connects to the local network, it will activate automatically. There's no need to reinstall it or make any changes.
What to do next?
Simply keep your device switched on and ensure your settings follow the Travel eSIM setup guide provided by the Travel eSIM operator. Activation will complete once you're within network coverage.
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*These FAQs are subject to our provider's terms and conditions.