What is a private space?
A private space is a feature on some Android devices that allows users to create a hidden or isolated area within their phone. This space can be used to run apps, store files, and maintain separate. It is sometimes referred to as “Secure Folder,” “Second Space,” or similar depending on the device manufacturer (e.g., Samsung, Xiaomi).
Why is it dangerous to let user run our app in Private Space?
Using our app in a private space can introduce serious security risks. Private spaces can be used to bypass standard security checks or run apps in a concealed environment, which can compromise the safety of your financial information. Here's why it’s risky:
- Obscured system integrity: Private spaces can mask the real device state, making it harder to detect if the system has been tampered with or compromised.
- Increased potential for app cloning or spoofing: Attackers may attempt to run modified or fake versions of our app inside a private space, aiming to steal credentials or sensitive information.
- Bypassing monitoring tools: Security tools and monitoring services may not function properly in private spaces, limiting our ability to detect harmful behavior or threats.
To protect your financial information, our app cannot be used in a private space. Please switch back to the main device space to continue using the app.
How to exit private space
The method depends on your phone brand and OS version. Here are some general guidelines:
- Samsung Secure Folder: Exit the Secure Folder and launch the app from the main screen.
- Xiaomi Second Space: Switch to your primary space via Settings > Special Features > Second Space.
- Other brands: Look for options like “Private Space,” “Dual Apps,” or “App Lock” and ensure you are operating in the main profile.
Avoid using features that separate or clone your main environment unless absolutely necessary. Do not attempt to run financial apps in hidden, cloned, or sandboxed environments.