You will receive your e-certificate via e-mail within the same day. If you do not receive, you may contact our AIA Online Customer Service via WhatsApp at 019 629 9660 or e-mail my.aiaonline@aia.com during the operating hours (8:30 a.m. – 5:30 p.m. on Mon to Thu, 8:30 a.m. – 4:30 p.m. on Fri, excluding public holidays).
Articles in this section
- Who is eligible to apply for CI Insure?
- Do I need to go for a medical check-up to apply for CI Insure?
- Do I need to have a Touch ‘n Go eWallet account to purchase CI Insure?
- What will I receive after I purchase CI Insure on Touch ‘n Go eWallet?
- When is the effective date assuming I purchase CI Insure on Touch ‘n Go eWallet today?
- Can I purchase CI Insure for another person?
- Can I be insured under more than one certificate of insurance for CI Insure at any point of time?
- Can the certificate of insurance be renewed at the end of the coverage period?
- The insurance covers an Insured Person up to 70 years old. What happens if the person attains age 71 during the coverage period? Does the coverage terminate immediately?