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  1. Touch 'n Go eWallet Help Centre
  2. Frequently Asked Questions (FAQ)
  3. Insurance
  4. WalletSafe
  5. Customer who purchased WalletSafe before 20 July 2023

Customer who purchased WalletSafe before 20 July 2023

  • Why is my Auto Payment being disabled?
  • How do I enable Auto Payment again for my WalletSafe certificate?
  • Can I keep the same coverage as my existing WalletSafe certificate without switching to the new plan in the next coverage period?
  • Can I keep my existing WalletSafe certificate and purchase the enhanced WalletSafe at the same time?
  • Can I request endorsement to keep Covid-19 death coverage in my new WalletSafe certificate?
  • Can the Covid-19 death claim still be submitted under my existing WalletSafe certificate?