AIA SafeTrip
Travel Assistance Service provided by AIA authorized service provider provides the following Travel Assistance Service includes:
International Medical Assistance includes, but not limited to, medical referral and medical appointment arrangement, arrangement of hospital admission guarantee (due to accident and/or food poisoning only), evacuation and repatriation service etc.; and
Travel Assistance includes, but not limited to, visa, passport and inoculation requirements, location of lost items (e.g. luggage, documents, personal items), legal referral, interpreter/translator referral etc Pre-trip assistance Service, Medical Assistance Service (including Cashless Admission for hospital confinement in overseas due to accident and/or food poisoning), Emergency Ticket Service, General Assistance Service, Evacuation and Repatriation Service, Baggage Service and Legal Service.
The list is not exhaustive, kindly refer to the policy contract here for the full list of Travel Assistance Service. If you required any of the services above during your trip, you may contact AIA 24-hour Worldwide Travel Assistance Service hotline at +603-2163 4088.
Tokio Marine Explorer
Tokio Marine Travel Assistance is a 24-hour worldwide helpline offering: emergency medical evacuation, emergency medical repatriation, compassionate care (visit by a relative/friend), repatriation of a dependent child, repatriation of mortal remains / overseas burial, medical monitoring, dispatch of essential medication/equipment, medical practitioner referral, tele-medical consultation, arrangement of a translator, and additional referral services (visa/inoculation info, weather, exchange rates, consulate/embassy details, lost luggage assistance, replacement of travel documents, legal referral, interpreter, bail bond assistance, transfer of emergency funds). Helpline numbers: +603 7628 3877 and +603 7841 5770.