Please contact EZ-Link’s customer service hotline at (+65) 6496 8300 to perform a deferred refund.
For any Touch ‘n Go purse refund enquiries, please contact Touch ‘n Go Careline team via the following channels or visit us at our following Service & Sales Centre:
| Refund for Touch ‘n Go Card | https://www.touchngo.com.my/erefund/ |
| Live Chat |
Touch ‘n Go Corporate Website (https://www.touchngo.com.my/) 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| Careline |
8.00 am to 8.00 pm Monday - Friday (including public holidays) |
| www.facebook.com/MyTouchnGo | |
| www.twitter.com/MyTouchnGo | |
| e-Customer Services | https://www.touchngo.com.my/customer-service/eservices/ |
| careline@touchngo.com.my | |
| Bangsar South Service & Sales Centre |
Tower 6, Avenue 5, The Horizon, No. 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur 9.00 am to 5.00 pm Monday – Friday (excluding Public Holiday) |