Please contact EZ-Link’s customer service hotline at (+65) 6496 8300 to perform a deferred refund.
For any Touch ‘n Go purse refund enquiries, please contact Touch ‘n Go Careline team via the following channels or visit us at our following Service & Sales Centre:
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Refund for Touch ‘n Go Card |
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Live Chat |
Touch ‘n Go Corporate Website (https://www.touchngo.com.my/) 8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Careline |
8.00 am to 8.00 pm Monday - Friday (including public holidays) |
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Webform |
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NUS Service & Sales Centre |
Lot L2.07, Level 2, Nu Sentral Shopping Mall, No. 201 Tun Sambanthan, 50470, Kuala Lumpur. 10.00 am to 8.00pm Monday – Sunday (including public holidays) |
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Bangsar South Service & Sales Centre |
Tower 6, Avenue 5, The Horizon, No. 8, Jalan Kerinchi, Bangsar South, 59200 Kuala Lumpur, Federal Territory of Kuala Lumpur 9.00 am to 5.00 pm Monday – Friday (excluding Public Holiday) |