No, TNG eWallet will never ask you to share your personal information, passwords, or login details via email, phone, or messaging platforms. If you receive any such request, it may be a phishing attempt—fraudsters pretending to be us to steal your information.
What to look out for in suspicious emails:
- Emails that ask for sensitive information like your password, OTP, or account details.
- Poor grammar, spelling errors, or generic greetings like "Dear User."
- Links that redirect you to websites that do not match the official TNG eWallet domain.
- Urgent or threatening messages prompting immediate action.
What You Should NOT Do:
- Do not share your login details, OTPs, or personal information with anyone.
- Do not click on links or download attachments from suspicious emails.
How to Identify Emails from Official TNG eWallet Remittance Teams:
- Official emails will come from a verified TNG eWallet domain (e.g. *****@tngdigital.com.my).
- We will never ask for your password or PIN in any form of communication.
If you encounter a suspicious email or believe you’ve been targeted, please contact us immediately. This helps us protect you and others from potential fraud.